Privacy Policy

1. Introduction

Enterprise CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-tenant CRM platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Company information
• Payment and billing information
• Account credentials
• Customer and lead data you input into the system

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our CRM services
• Processing payments and subscriptions
• Sending administrative information and updates
• Improving our platform and user experience
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Argon2id password hashing
• HTTPS encryption for data transmission
• Regular security audits and updates
• Multi-tenant data isolation
• Access controls and authentication

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• Payment processors for billing purposes
• Law enforcement when required by law
• Third-party integrations you explicitly connect (Meta, Google, etc.)

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal compliance and backup purposes for up to 90 days.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: